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Messageboard


Member Groups
Contacts

 

Who's Who

Life President - Dr Caroline Cahm MBE PhD

E-mail: caroline@bususers.org

Caroline, a tireless campaigner for bus and coach passengers, helped found the National Federation of Bus Users to protect and promote the interests of bus passengers.

Caroline was awarded an MBE in 1995 for her services to public transport.

 

 

Elected Officers

 

Chair - Gillian Merron

Email: gillianmerron@bususers.orgGillian Merron

Gillian Merron is well known as a highly engaged former Transport Minister for bus and coach services, aviation, local transport plans and funding.

Gillian has extensive Ministerial experience across Government, and as the MP for Lincoln, worked closely with business and community leaders and key decision-makers to campaign for better transport provision for residents and visitors to the city.

Now a strategic advisor and columnist for the transport industry, Gillian is also a public affairs manager and actively supports Centrepoint, the charity for homeless young people.

‘Bus Users UK needs to be a campaigning consumer voice that speaks out, and defends and extends the rights and interests of bus users. My commitment to and interest in bus services stems from my deep held belief that “it’s all about people” and I will ensure Bus Users UK has that at its core’

 

Vice-chair - Jeff Anderson

E-mail: jeff@bususers.org

Jeff Anderson is facilitating improved links between members, particularly local contact groups, and Bus Users UK managers so they obtain a clearer insight of the issues affecting bus passengers.

 

Stephen le Bras, Treasurer

Stephen, who has his own accountancy practice in Windsor, oversees our accounts.

 

Staff team

 

Stephen Morris, General Manager

E-mail: smorris@bususers.org
Tel: 01932 232574

Stephen Morris oversees most of our activities in England and is our main media contact. He is also the passenger representative on the Bus Appeals Body.

 

Gavin Booth, Editor Bus User

E-mail: editor@bususers.org
Tel: 0131 652 0205

Gavin Booth edits our quarterly membership magazine, Bus User.

 

Mike Gilson, Complaints Manager

E-mail: mgilson@bususers.org
Tel: 01932 232574

Mike Gilson handles all aspects of our complaints appeals work, resolving complaints where possible and forwarding them to the Bus Appeals Body when they can’t be resolved. He works Mondays-Wednesdays.

 

Julian Osborne, HR & Systems consultant

Email: josborne@bususers.org

As well as advising on staff issues, Julian Osborne gives additional complaints-handling capacity and looks after our back office systems. He is also the administrator for the Bus Appeals Body.

 

Nicola Parkins, External Affairs Coordinator

Email: nicola@bususers.org
Tel. 01932 232574

Nicola Parkins is involved with our work in Government relations, press releases and other aspects of external affairs, including assisting with Bus User magazine.

 

Susan Dawson, Surgeries Officer

E-mail: sue@bususers.org
Tel: 01782 442855

Susan Dawson organises our surgeries programme throughout England from our office in Stoke-on-Trent.

 

Bill Wright, Financial Administrator & Company Secretary

E-mail: finance@bususers.org
Tel: 01932 232574

 

Terry Heslop, Membership Secretary & Administrator

E-mail: membership@bususers.org
Tel: 01932 232574

 

 

BUS USERS CYMRU team

 

Margaret Everson FCILT, Senior officer for Wales

E-mail: wales@bususers.org

Margaret Everson deals with all strategic matters in Wales. She is responsible overall for the effective operation and the direction of BUS USERS UK CYMRU.

 

Barclay Davies, Officer for Wales

E-mail: wales@bususers.org
Tel: 029 2022 1370

Barclay runs BUS USERS UK CYMRU’s office in Cardiff. He provides advice to bus users and other agencies in Wales, handles users’ complaints and organises the surgery programme in Wales.

 

Bethan Davies, administrator/receptionist, Cardiff office

E-mail: wales@bususers.org
Tel: 029 2022 1370

 

Welsh area representatives
Please contact via our Cardiff office

Joyce North, Denbighshire/Flintshire

John Richards, North Wales Central

Joyce Porter, Ceredigion

Greg Varney, Powys

Judi Hartland, Pembrokeshire

Hywel Jones, Carmarthenshire

Jim Maggs, Swansea/Neath/Port Talbot

Paul Harley, Newport/Cardiff/SW Valleys

Tudor Thomas, Cardiff

 

SCOTLAND

 

Gavin Booth, Officer for Scotland

E-mail: gavin@bususers.org
Tel: 0131 652 0205

Gavin Booth runs BUS USERS UK’s Scottish operations from Edinburgh. He organises the Scottish surgery programme and works closely with Scottish Government and other agencies dealing with bus services in Scotland

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BUS USERS UK, PO Box 119, Shepperton, TW17 8UX, UK
T
01932 232574E enquiries@bususers.org